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Customer Service

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We’ve put together answers to our most frequently asked questions, so you may find what you need right away. You can browse them here.

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Orders, Refunds, Returns and Claims

You can find more information about orders, returns, refunds and claims on our returns and refunds help page.

Products and Sizing

If you have any questions about our products or sizing, feel free to contact us at customerservice@nansogroup.com.

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Use the form below to send a message to our customer service team if you have any questions about our products or sizing.

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See our latest collections

New Arrivals

New InNanso womens stylish patterned KIDE trousers and shirt for women featuring slightly cropped wide legs, on a model with high heel shoes | 36 - 175,5cm Women's patterned black and brown KIDE shirt and wide trousers on a model | 46 - 178cm
KIDE Trousers - Black Sale price€105,00 EUR
New InBestsellerNanso women's relaxed Alina knit sweater with a high neckline on a model with black trousers | S - 173mNanso women's relaxed Alina knit sweater with a high neckline on a model with black trousers | S - 173m
ALINA Knit Sweater - Blue Sale price€150,00 EUR
New InBestsellerNanso women's stylish and timeless black YLLE wool coat on a model with jeans and a white cardigan | S - 173cmNanso women's stylish and timeless black YLLE wool coat on a model with jeans and a white shirt | S - 173cm
YLLE Wool Coat - Black Sale price€265,00 EUR
New InWomen's patterned black and brown KIDE shirt and wide trousers on a model | 46 - 178cmWomen's patterned black and brown KIDE shirt and wide trousers on a model | 46 - 178cm
KIDE Shirt - Black Sale price€115,00 EUR
New InBestsellerNanso women's long black Elle wool coat on a brunette model with a light blue shirt and winered jeans. | XL - 178cmNanso women's long black Elle wool coat on a brunette model with a light blue scarf. | XL - 178cm
ELLE Wool Coat - Black Sale price€265,00 EUR
New InNanso women's casual black Maxi quilted coat with light padding and a cozy hood. Perfect for in-between seasons, the hooded jacket features a two-way front zipper with a snap-button wind flap, a comfortable ribbed hood edge and cuffs. On a model, the coat opened. | S - 165cmNanso women's casual black Maxi quilted coat with light padding and a cozy hood. Perfect for in-between seasons, the hooded jacket features a two-way front zipper with a snap-button wind flap, a comfortable ribbed hood edge and cuffs. On a model, close-up. | S - 165cm
MAXI HOOD Quilted Coat - Black Sale price€215,00 EUR
New InNanso women's casual black Midi quilted coat on a model with jeans and a white shirt | XL - 172cmNanso women's casual black Midi quilted coat on a model with jeans | XL - 172cm
MIDI Quilted Coat - Black Sale price€185,00 EUR
New InBestsellerNanso women's casual winered Maxi quilted coat with light padding and a cozy hood, on a model with blue jeans | S - 173cmNanso women's casual winered Maxi quilted coat with light padding and a cozy hood, on a model close-up | S - 173cm
MAXI HOOD Quilted Coat - Winered Sale price€215,00 EUR
New inNanso women's generous dark blue Palmikot knit dress on a model with skinny blue jeans | S - 177cmNanso women's generous dark blue Palmikot knit dress on a model close-up | S - 177cm
PALMIKOT Knit Dress - Dark Blue Sale price€175,00 EUR
New InBestsellerNanso women's casual Midi quilted coat in smoky blue on a model with a wool scarf and black jeans. | S - 174cmNanso women's casual Midi quilted coat in smoky blue on a model with a beige sweater. | S - 174cm
MIDI Quilted Coat - Smoky Blue Sale price€185,00 EUR
New InBestsellerNanso women's casual Midi quilted coat in brown on a brunette model with a striped shirt and blue jeans | S - 174cmNanso women's casual Midi quilted coat in brown on a brunette model with a striped shirt and blue jeans | S - 174cm
MIDI Quilted Coat - Brown Sale price€185,00 EUR
New InNanso women's sophisticated straight cut women's knit dress from the Villis collection, featuring a classic collar. On a model | XL - 178cmNanso women's sophisticated straight cut women's knit dress from the Villis collection, featuring a classic collar. On a model | XL - 178cm
VILLIS Collared Knit Dress - Black Sale price€195,00 EUR
New InBestsellerA timeless Beige trench coat on a model A timeless Beige trench coat on a model with blue jeans
TRENSSI Trench Coat - Beige Sale price€220,00 EUR
New InBestsellerA stylish women's Eeva blazer in black with a relaxed yet structured silhouette, on a model with matching wide legged trousers and a beige knitted vest. | 36 - 173cmA stylish women's Eeva blazer in black with a relaxed yet structured silhouette, on a model with matching wide legged trousers and a beige knitted vest. | 36 - 173cm
EEVA Blazer - Black Sale price€155,00 EUR
New InBestsellerA stylish women's Eeva blazer in a rich brown shade with a relaxed yet structured silhouette, on a model with a light blue shirt and ballerinas | 46 - 178cmA stylish women's Eeva blazer in a rich brown shade with a relaxed yet structured silhouette, on a model with a light blue shirt and ballerinas | 46 - 178cm
EEVA Blazer - Dark Brown Sale price€155,00 EUR
New InBestsellerNanso women's relaxed Alina knit sweater with a high neckline on a model with brown trousers | S - 177cmNanso women's relaxed Alina knit sweater with a high neckline on a model | S - 177cm
ALINA Knit Sweater - Beige Sale price€150,00 EUR
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